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FAQS

You Asked, We Answered

WHERE CAN I ORDER FURNITURE FROM?

You can order furniture from:-

  • Via Online Website - 

  • Via Store in Farnworth, Bolton

  • Via Telephone - 01204350397

  • Via Whatsapp - 07459127005

  • Via Facebook - 

  • Via Instagram - 

  • Via LiveChat Team

  • Via Email - 

HOW SECURE IS SHOPPING ON USMANBEDSBOLTON.CO.UK?

The security of our users' financial transactions is extremely important to us at Usman Beds Bolton and we are 100% committed to protecting you, as well as your customers. For this reason all payments are compliable with the Payment Card Industry Data Security Standards (PCI DSS).

CAN YOU TELL ME THE AVAILABILITY OF A SPECIFIC ITEM?

Availability of specific items can be known via the LiveChat feature, via our Landline/Whatsapp or in Store. Our beds are all bespoken and made to order so these will always have to be confirmed beforehand. Some in Store offers may make certain beds available for 1 or 2 working day delivery (depending on where item will be delivered to)

WHERE IS MY ORDER?

If you call on 01204350397, Whatsapp 07459127005 or talk to our team on LiveChat you can find the status of your order.

CAN I  MAKE CHANGES TO MY ORDER?

 If you want to make any changes to your order, email us, contact us via Live Chat, Whtasapp us on 07459127005 or call us on 01204350397 for further assistance. Please keep in mind that not every piece can be altered if delayed in informing us of your changes. Also, changing your order may delay your delivery and could alter the price you’ve been quoted. Please note that changes to your order can only be made prior to delivery. Please refer to our Returns and Cancellations for more details.

WHAT IF MY ORDER IS LATE?

If your order is going to be late we will let you know straight away. Some delays may be beyond our control but if this happens we will make every effort to keep you informed. If you experience any issues with delivery, please email us, contact us via Live Chat or call us on 01204350397 for further assistance.

WHAT IF MY FURNITURE DOES NOT FIT?

For orders that we know need confirming for fitting, we will always call and confirm you have the space needed in order to make sure your new addition to your home will fit without a problem. 
Ultimately, Usman Beds Bolton cannot accept responsibility for furniture not fitting, as ultimately it is up to you, the customer, to measure. So, when you order your furniture, it’s important to check that it will fit into your house and your room. Please measure all doors, stairways and the chosen space as carefully as possible.
If in the worst case scenario, we deliver and it still does not fit, we will offer advise on what to do next and with your confirmation proceed further. 
If you have any concerns please contact us at the earliest convenience via email, Live Chat, on 01204350397, Whatsapp 07459127005 to discuss possible solutions available.

IS DELIVERY FREE?

We offer free delivery within a 30 mile radius of our store. For every other city there will be a charge. We will be updating this to be automatic on the site shortly but for now please contact us before to get confirmation of this. You can choose to pay this on delivery if you wish. 

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